Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 9 minutes read
The high potential of second-hand software market
Why can we talk about a used software market? How are we able to measure the potential of the second-hand software market? What are the legal context in Europe and US?
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Article - 3 minutes read
How to efficiently manage IBM software licenses
Interview with a Software Asset Manager dedicated to IBM Products
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Article - 13 minutes read
IT Challenges of workplace mobility
In recent years, we have observed a tremendous increase in the number of mobile devices, smartphones, tablets, and the like.
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Article - 5 minutes read
Analyzing the Global Software industry
The IT sector showed a good performance during the crisis, compared to other industries, and the IT software was the segment within the IT industry which was less affected by the economic downturn.
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Article - 11 minutes read
Software as a Subscription, not as a Service
The rise of the subscription business model for software licenses, with differences and similarities compared to the Software as a Service delivery model.
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Article - 4 minutes read
AI & customer experience at the time of Covid-19
The Covid-19 is profoundly transforming consumption patterns and customer experience, understanding consumer expectations has never been more crucial.
Here's how AI will enable you to address customer experience issues for the future.