Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 3 minutes read
Hong Kong: virtual asset service providers take shape
Following the public consultation on the legislative proposals to introduce a new licensing regime for virtual asset services providers (VASP) which aims to enhance AML/CTF regulation in Hong Kong, the FSTB issued the conclusions of the public consultation (“Consultation Conclusions”) on 21 May [1].
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Article - 8 minutes read
Risks Stablecoins Pose to the Cryptocurrency Market
On Tuesday September 21st, Securities and Exchange Commission Chairman Gary Gensler made clear his view of stablecoins, describing the cryptocurrency conduit as ‘poker chips at the casino’ and a ‘danger to investors with questionable long-term viability.
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Article - 17 minutes read
Forging the Future of the Workplace
This article will highlight the effects of the COVID-19 pandemic on the client service sector, and the winds of digital transformation change experienced by management as contact centers slowly return back to their ordinary courses of business.
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Event 16 Sep 2021
The Journey to Sustainability
Sustainability trends in a post-recovery landscape | An event hosted by IOB
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Article - 5 minutes read
Flooding: Challenges and consequences for mortgage lenders
With unprecedented increases in floods combined with homeowners' low flood insurance enrollment rates, mortgage lenders need to anticipate and mitigate the consequences.
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Research and Report - 3 minutes read
Sia Partners 2021 International Mobile Banking Benchmark
A study on the current state of mobile banking in the EMEA, Asia and North-American regions and a peek into the future.