Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Research and Report - 1 minute read
Pivoting the Workforce to the “New Normal”
Navigating the aftermath of Covid-19
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Research and Report - 1 minute read
Market Surveillance
Challenges Presented by the Covid-19 Pandemic
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Research and Report - 1 minute read
Digital Banking Worldwide
Europe is one step ahead, but will it be taken over by Hong Kong & Singapore?
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Article - 11 minutes read
AI & Customer listening: is NPS outdated?
AI & Social listening: continuous analysis of online customer feedback: the key to a secure experience, closest as possible to customer's needs
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Research and Report - 1 minute read
IT Cost Reduction
The COVID-19 crisis in many ways is changing the world as we know it, impacting organizations large and small, posing daunting cost reduction challenges across all major departments and functions - including the IT department.
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Research and Report - 1 minute read
Approaching Cessation
The LIBOR Transition Confronts the Pandemic of 2020