Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Research and Report - 1 minute read
Digital Banking Worldwide
Europe is one step ahead, but will it be taken over by Hong Kong & Singapore?
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Article - 11 minutes read
AI & Customer listening: is NPS outdated?
AI & Social listening: continuous analysis of online customer feedback: the key to a secure experience, closest as possible to customer's needs
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Research and Report - 1 minute read
IT Cost Reduction
The COVID-19 crisis in many ways is changing the world as we know it, impacting organizations large and small, posing daunting cost reduction challenges across all major departments and functions - including the IT department.
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Research and Report - 1 minute read
Approaching Cessation
The LIBOR Transition Confronts the Pandemic of 2020
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Research and Report - 1 minute read
Business Continuity Management for APAC
A comprehensive approach with the enablement of ICT Readiness for Business Continuity (IRBC).
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Article - 5 minutes read
Biofuels: A medium-term solution for a low-carbon aviation
Incorporating 50% of biofuels in aviation fuel from 2030 could allow a 40% reduction in French CO2 emissions in the sector, and pave the way towards the newly set objective of a zero carbon aircraft by 2035.