Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 11 minutes read
AI & Customer listening: is NPS outdated?
AI & Social listening: continuous analysis of online customer feedback: the key to a secure experience, closest as possible to customer's needs
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Article - 9 minutes read
Driving Accuracy for Sanctions Screening
What is the key to test and measure the effectiveness of your Sanctions Screening system?
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Article - 12 minutes read
Wearables as a payment system
The introduction of the PSD legislation opened many doors for different types of payment systems. This article covers the advancement and possibilities of this technology in today’s and future’s world.
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Article - 6 minutes read
Strategy to Manage Talent in Insurance
The world is changing. So should your talent strategy.
A future-proof talent strategy must anticipate and address the next generation talent needs, and is critical to enable sustained business growth. -
Article - 5 minutes read
Interview with Wilson TANG - Chief Executive Officer - Hang Seng Insurance
ABOUT HANG SENG INSURANCE
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Article - 9 minutes read
Interview with Edward Moncreiffe – HSBC Insurance (Asia) Limited
August 25th, 2017 | Hong Kong.