Agentforce, the GenAI Agent by Salesforce
Publications
Articles, research and insights.
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Article - 8 minutes read
Risks Stablecoins Pose to the Cryptocurrency Market
On Tuesday September 21st, Securities and Exchange Commission Chairman Gary Gensler made clear his view of stablecoins, describing the cryptocurrency conduit as ‘poker chips at the casino’ and a ‘danger to investors with questionable long-term viability.
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Article - 11 minutes read
SWIFT Customer Security Programme: New Challenges?
Every year, SWIFT updates and publishes security controls that all SWIFT users must apply to their SWIFT-related infrastructure. This article will highlight updates to the annual assessment and attestation process and provide best practices and strategies for CISOs to consider in the 2022 update.
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Article - 17 minutes read
Forging the Future of the Workplace
This article will highlight the effects of the COVID-19 pandemic on the client service sector, and the winds of digital transformation change experienced by management as contact centers slowly return back to their ordinary courses of business.
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Event 16 Sep 2021
The Journey to Sustainability
Sustainability trends in a post-recovery landscape | An event hosted by IOB
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Research and Report - 3 minutes read
Sia Partners 2021 International Mobile Banking Benchmark
A study on the current state of mobile banking in the EMEA, Asia and North-American regions and a peek into the future.
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Article - 10 minutes read
United States Sanctions Landscape: Quarterly Updates Q2 2021
The sanctions landscape continues to evolve with a number of executive orders issued by the Biden Administration throughout the second quarter of 2021.