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How Enterprise Architecture can help ensure success with digital transformation
Nowadays, CEOs from most of the industries investigate digitalization opportunities. Customer preferences and behavior are driving enterprise technology choices, and internal organizational change is essential to maintaining focus on the customer in today’s digital world. To the enterprise architect, such initiatives sound like a perfect application of Enterprise Architecture (EA). Despite the ongoing research in the consulting field, the benefits and the role of EA management in digital contexts are still a topic of lively discussion. This Insight, which explores and discusses the role of EA practice in supporting digital transformation as a problem-solving tool, will conclude with an exclusive contribution of one of the best EA practitioners in the world: Dr. Jerry Luftman.