Agentforce, the GenAI Agent by Salesforce
A Comparative Study
The best SAM tool is the one whose functionalities fit the company’s needs. Many software vendors currently propose their SAM solutions on the market and they can be classified into two main categories:
•SAM specialists: their core business is focused on delivering dedicated SAM tools, also called SLOE tools (Software License Optimization & Entitlement). These include inventory tools, product catalogues and license intelligence models in order to provide compliance and optimisation analysis
•ITAM/ITSM Generalists: the SAM business is part of a wider portfolio, which includes Hardware Asset Management and IT Service Management modules, including CMDB. These tools offer basic features and functionality; mostly focused on workstation software
In this study, Sia Partners analyses SAM specialists’ products and their main attributes and functionalities.